Privacy

Privacy Policy

This page explains, in practical terms, how the Perazzi USA site handles information across product discovery, concierge conversations, booking flows, and commerce-related experiences.

Last updated: March 2026

Information you share directly

If you contact Perazzi through the concierge, request forms, booking flows, or dealer and service inquiries, the information you enter is used to respond to that request and route it to the appropriate team or partner.

That may include names, contact details, appointment preferences, product interests, serial references, or the context you choose to provide in a message. Only provide information that is actually needed for the request.

Site operation data

The site also stores a limited amount of operational information to make the experience work properly. That includes theme preference, cart/session identifiers for commerce flows, and browser-side saved state for some interactive experiences.

Analytics events may also be recorded so the team can understand which sections are being used, how visitors move through the site, and where the experience needs improvement.

Third-party services

This experience relies on third-party platforms for content, analytics, scheduling, commerce, and AI-assisted concierge functionality. Depending on the feature, that can include Sanity, Vercel Analytics, BigCommerce, Cal.com, and OpenAI-backed assistant infrastructure.

When a flow hands off to a third-party service, that provider may process the request under its own terms, privacy practices, and retention rules.

Practical choices

If you do not want information retained in your browser, clear local storage and cookies for this site. If you are using the concierge, avoid entering sensitive information that is unrelated to your request.

For privacy-specific questions, data requests, or corrections, contact Perazzi USA directly so the request can be handled through the appropriate human channel.

Need another route?

Use the channels that match the request